URGENT: Water now back on

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UPDATE: 1.05PM
Great news — water has now been restored across the network. The reservoir levels are slowly rising, and our hardworking crews have flushed fresh, newly-treated water through the system to restore things back to normal.
As the supply comes back online, Council recommends running your taps for a few minutes before using the water, just to clear any residual air and discolouration that can occur after a major outage.
Council would like to thank the community for your patience and understanding.
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UPDATE 11.05AM
Council staff have repaired the broken water main, and householders may now have water in their taps intermittently. However, to assist Council flush and recharge the system, please do not turn on your taps just yet.
Council will let people know when the network is ready to be used – we are hoping it will be back on-line within a few hours.
Further updates will be provided as they are available. Council would like to thank everyone again for their patience and understanding.
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UPDATE: 9.15AM
Council has positioned a water tanker in Stratheden Street to service the public toilets at the Kyogle Memorial Hall and the Kyogle Library (disability toilet). All other public toilets in Kyogle remain closed.
Thank you again for your continued patience and cooperation as we work through the impacts of the water main break. Further updates will be provided as they become available.
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UPDATE: 8.53AM
To support the community during this outage, Council has set up a bottled water station in the IGA carpark. Free bottled water for essential drinking supplies is available, however there is a limit of two bottles per person as supply is limited.
Please note the reservoir has been fully drained and once crews are able to turn the water back on, residents may experience further interruptions. Air pockets in the system can sometimes lead to additional breaks, and our teams will respond to these as quickly as possible.
We understand this is a difficult situation, and we appreciate the community’s patience and cooperation as crews continue working to restore the water supply safely.
More updates will be shared as soon as they are available.
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Council crews are currently on site working to repair a major water main break affecting supplies this morning. Our team is doing everything possible to restore water safely, but residents should be prepared that water may not return before lunchtime.
To support essential services, a water tanker is on its way from Casino to supply the hospital. A bottled water station will also be set up for the community as soon as possible — we’ll share the location and opening time shortly.
Thank you for your patience and understanding while our crews work to get everything back up and running. We’ll keep you updated here as more information becomes available.