Bookings necessary for Return and Earn deposits at Kyogle landfill

With the easing of COVID-19 restrictions, the Return and Earn collection point at the Kyogle landfill, re-opened on Monday, 1 June.

However, restrictions to the operations of the service apply and they include:

  • Visits are strictly by appointment only. If you do not have an appointment you will be turned away.
  • Appointments will occur in 15 minute intervals. This will enable most patrons to drop off their containers and exit the facility before the next patron arrives.
  • On arrival you must enter via the main gate and turn right to the Return and Earn Collection Shed as usual. If a yellow and black barricade is across the road, you must wait at this barricade until staff give you the green light to proceed to the shed.
  • When making an appointment, you will be required to tell staff approximately how many containers you will be dropping off. You cannot bring more containers than you nominate when making your appointment due to collection limits.
  • There is a limit on the number of containers Council can collect in a 7-day period. Once this limit is reached, we will not be able to take any more appointments for that week. However, you may make an appointment for the following week.
  • If you miss your appointment time or are more than 15 minutes late, you will need to rebook another appointment time.
  • To make an appointment, please call the Kyogle Landfill Facility on (02) 66323 002 between 8am – 12pm, Monday to Friday

Covid-19 – Important Community Information – UPDATED REGULARLY

This page has been established to provide the Kyogle Council community with relevant information about the Covid-19 (novel coronavirus) pandemic as it becomes available and to update residents and ratepayers on Council’s services.

The safety of our communities and employees is Kyogle Council’s number one priority and to that end we are taking advice from the NSW and Federal Governments in relation to Covid-19.

Council aims to maintain service levels to our communities as much as possible, however that may change at short notice.

Council’s administration centre remains open, however social distancing guidelines apply (see below) and customers are asked to use the hand sanitizer, which is available at the front counter, on arrival.

Community members are reminded that most business with Council can now be conducted on-line or over the phone (6632 1611).

People who do not have access to a computer, can always phone Council (6632 1611) and talk to our customer service staff about what they can do to help you.

Council services

Most Council services are operating as normal, as resources allow. However, this may change at short notice and there have been some disruptions to a number of non-essential services.

What’s operating and what’s not

  • Kyogle library, including the mobile library, re-opening in line with NSW Health guidelines and restrictions on Monday 1, June. Restrictions will include:
    • Excluding staff and visitors who are unwell;
    • Limiting the number of guests to allow for four square metres per person;
    • providing distance markers for people queuing at service points;
    • limited internet/in library computer services;
    • quarantining books for 24 hours before returning them to shelves;
    • providing a special opening time (10-11am Tuesday to Friday) for  people aged over 70 years.
  • Kyogle Visitor Information Centre is open, however only two visitors are allowed on the premises at any one time.
  • Kyogle Museum remains closed but will re-open on Thursday, 3 September 2020.
  • Roxy Gallery has re-opened. Opening hours are 10am-3pm Wednesday to Friday and 10am-2pm Saturday. COVID-19 restrictions include:
    • Only one entrance to gallery, via the Summerland Way foyer
    • Maximum of 10 people in the gallery at any one time
    • All visitors to provide name and contact details for the purposes of contract tracing
    • Cleaning will be increased
    • The Roxy Shop will remain closed until further notice
    • If you are felling unwell, please DO NOT visit the gallery
  • The Kyogle Memorial Institute (KMI) Hall is available for bookings. The maximum number of people allowed in the hall/supper room is limited to one person per four square metres.
  • Council’s three public swimming pools are closed for the off-season.
  • Kyogle Community Centre (formerly known as the Kyogle Seniors Centre) is available for bookings. The maximum number of people allowed on the premises is limited to one person per four square metres.
  • Kyogle Youth Centre also known as the Laneway Community Space will re-open on Monday 22 June for the following activities:
    • Wednesday – Friday Kyogle Youth Action drop in between 3.30-5pm
    • Fair Share Kitchen open Thursdays from 11am-2pm
    • Kyogle Together will be undertaking extra cleaning of the centre and other measures such as temperature checks, social distancing, and limiting numbers in the space
  • Return and earn collection point at the Kyogle landfill, re-opening with restrictions on Monday, 1 June. Restrictions include:
    • Visits will be strictly by appointment only. If you do not have an appointment you will be turned away.
    • Appointments will occur in 15 minute intervals. This will enable most patrons to drop off their containers and exit the facility before the next patron arrives.
    • On arrival you must enter via the main gate and turn right to the Return and Earn Collection Shed as usual. If a yellow and black barricade is across the road, you must wait at this barricade until staff give you the green light to proceed to the shed.
    • When making an appointment, you will be required to tell staff approximately how many containers you will be dropping off. You cannot bring more containers than you nominate when making your appointment due to collection limits.
    • There is a limit on the number of containers Council can collect in a 7-day period. Once this limit is reached, we will not be able to take any more appointments for that week. However, you may make an appointment for the following week.
    • If you miss your appointment time or are more than 15 minutes late, you will need to rebook another appointment time.
    • To make an appointment, please call the Kyogle Landfill Facility on (02) 66323 002 between 8am – 12pm, Monday to Friday
  • All Council caravan parks and camping grounds are open.
  • Kyogle Tip Shop will re-open on Thursday, 25 June. Opening hours will be 9am-1pm Thursday to Sunday.
  • All Council playgrounds have re-opened and can be used with caution*.
  • Kyogle skatepark has re-opened and can be used with caution*.
  • All outdoor gyms have re-opened and can be used with caution*.
  • Council’s administration centre remains open.
  • All waste facilities remain open.
  • Construction and maintenance crews remain on the job.

* Please observe current government guidelines for social distancing and gatherings of people (people to remain 1.5m apart, outdoor gatherings limited to up to 10 people), wipe down surfaces before and after use where possible, practice good hygiene (cover you mouth with a tissue when you sneeze or cough, wash your hands for 20 seconds), stay at home if you are sick, and remember it is your responsibility to leave an area if it is too busy.

There may be further changes as the Covid-19 situation develops. Council will provide regular updates on this page and social media.

Public toilets

All public toilets are open except the toilet in David Reid Park, Kyogle.

Border Closures

The Queensland Government has advised Council of the following measures in relation to the closure of the Queensland border.

  • Full closure of Lions Road/Running Creek Road (a barrier will be in place preventing traffic from crossing the border).
  • Soft closure at the Summerland Way/Mt Lindesay Highway (signage and 24 hour police presence).
  • Soft closure of The Head/Carney Road in the Tenterfield Shire.
  • Multiple police patrolled checkpoints in the Tweed.
  • Cross border rail services will terminate in NSW – see the Transport NSW website.
  • Road closure warning signs will be erected at Casino and Kyogle.

All people entering Queensland will be required to isolate for 14 days unless they are exempt. For the full details on the Queensland border closure, including exemptions, enforcement measures and effects on cross border communities, go to the Queensland Government website.

Information for Business

As the Federal and State Government’s move to ease restrictions, more and more businesses are re-opening their doors and operating under guii Business owners/operators requiring information and guidance on operating (including re-opening) their business as restrictions ease are advised to go to the NSW Government website by clicking here.

Australian Government Support for Business

JobKeeper Payment

The Australian Government has introduced a JobKeeper Payment of $1,500 per fortnight, per eligible employee, for up to six months as part of a package to support the wages of up to 6 million Australians throughout the coronavirus crisis.

The JobKeeper Payment started on 30 March 2020, with the first payment to be received by employers in the first week of May.  Employers must pass this payment on to their employees.  Eligible employers include businesses structured through companies, partnerships, trusts and sole traders. Not-for-profit entities, including charities, will also be eligible along with self-employed individuals.

Employers must elect to participate in the scheme. You can do this by registering here.

Apprenticeship Wage Subsidy

Registration is open for employers for the Australian Government’s Apprentice Wage Subsidy to retain apprentices and trainees. Eligible employers will receive a 50 percent subsidy for wages paid to apprentices between January to March this year. This will provide urgent financial assistance to help businesses retain their existing apprentices and trainees.  For further information on how to apply for the subsidy, including information on eligibility, contact an Australian Apprenticeship Support Network provider.

Jobs Hub

The Australian Government has launched a new Jobs Hub, supporting businesses and those Australians looking for work. The Jobs Hub helps Australians looking for work find advertised vacancies through an up-to-date list of a selection of businesses and organisations that are currently hiring. It can be found here.

While many businesses have been adversely affected by COVID-19 and are reducing their workforces, there are some areas of the economy which have an increased demand for workers. This includes jobs in health and care sectors, transport and logistics, some areas of retail, mining and mining services, manufacturing, agriculture and government sectors, among others.

In addition, employers who are hiring and want support to connect with potential candidates can also contact the Department of Education, Skills and Employment at to be connected directly with businesses reducing their workforces; and the employment services network to source suitable candidates.

Coronavirus Business Liaison Unit

The Coronavirus Business Liaison Unit has been created in Treasury to build on existing efforts to support confidence, employment and business continuity. It is engaging with peak business and industry groups on systemic issues arising from Coronavirus to ensure these are being brought to the attention of Government. The Unit is hearing from business on a regular basis and providing updates to Government, focusing on crucial issues where the Government may be able to undertake additional work to support what business is doing. The Unit is also providing up-to-date information on the Government’s response to COVID-19 and the actions that Government is taking to support business and industry across Australia.

To contact the Coronavirus Business Liaison Unit, email To learn more about the Coronavirus Business Liaison Unit, click here.

The Australian Government is rolling out comprehensive targeted assistance to support businesses in response to the pandemic. Call the hotline on 13 28 46 to speak with a specialist adviser about what support is available. The hotline is open seven days a week from 7am-11pm AEST.  For the latest information on what is available to help business visit, follow this link to the Treasury website,  or click on the fact sheets below:

NSW Government Support for Business

Small Business Support Grants

The NSW Government is providing $10,000 grants to small businesses across NSW struggling to cope with the COVID-19 shutdown.

To be eligible, businesses will need to:

  • have between 1-19 employees and a turnover of more than $75,000
  • a payroll below the NSW Government 2019-20 payroll tax threshold of $900,000
  • have an Australian Business Number as at 1 March 2020, be based in NSW and employ staff as at 1 March 2020
  • be highly impacted by the Public Health (COVID-19 Restrictions on Gathering and Movement) Order 2020 issued on 30 March 2020
  • use the funding for unavoidable business costs such as utilities, overheads, legal costs and financial advice
  • provide appropriate documentation upon application.

Applications for a small business grant of up to $10,000 will be available through Service NSW from 17 April and will remain open until 1 June 2020.

NSW Government’s Economic Package

Key elements of the NSW COVID-19 stage two package include:

  • the creation of a $1 billion Working for NSW fund to sustain business, create new jobs and retrain employees. The fund is already being put in to action with 1000 new staff for Service NSW to be funded by the program. The Working for NSW fund will comprise $750 million in new funding and $250 million announced last week for additional cleaning services
  • deferral of payroll tax for business with payrolls over $10 million for six months (up to $4 billion deferred). Businesses with payrolls of $10 million or less received a three-month waiver on payroll tax in the first package. These businesses will now get an additional three month deferral as well
  • deferral of gaming tax for clubs, pubs and hotels, and lotteries tax for six months, conditional on these funds being used to retain staff. This improves liquidity and helps these businesses stay afloat
  • deferral of the parking space levy for six months
  • deferral of rents for six months for commercial tenants with less than 20 employees in all Government-owned properties.

For more information about the NSW Government’s  COVID-19 business and employment response, follow this link.


As part of the Federal Government’s stimulus packages, support is being provided for individuals and families. For the latest advice on what  is available, click here. You can also follow the links below.

NBN Co to establish financial relief and assistance package

NBN Co has announced it will establish a $150 million financial relief and assistance fund to help internet providers to support their residential and small and medium business customers affected by the Covid-19 pandemic.

The relief fund, created following a short industry consultation led by NBN Co, is aimed at helping internet providers connect low-income households with home schooling needs, supporting emergency and essential services, and assisting small and medium businesses and residential customers who are facing financial hardship.

What you need to know about Covid-19

NSW Health says the best way to protect yourself and your family is the same as you would against any respiratory infection. Practice good hygiene by:

  • making sure to clean your hands thoroughly for at least 20 seconds with soap and water, or an alcohol-based hand rub
  • cover your nose and mouth when coughing and sneezing with tissue or a flexed elbow
  • avoid close contact with anyone with cold or flu-like symptoms.

You should also make sure you stay home if you are sick and practice social distancing.

Social distancing means we reduce the number of close physical and social contacts we have with one another.

While practising social distancing, people can travel to work (including public transport). For non-essential activities outside the workplace or attendance at schools, universities and childcare – social distancing includes:

  • avoiding crowds and mass gatherings where it is difficult to keep the appropriate distance away from others
  • avoiding small gatherings in enclosed spaces, for example family celebrations
  • attempting to keep a distance of 1.5 metres between themselves and other people where possible, for example when they are out and about in public place.
  • avoiding shaking hands, hugging, or kissing other people.
  • avoiding visiting vulnerable people, such as those in aged care facilities or hospitals, infants, or people with compromised immune systems due to illness or medical treatment.

For more information about social distancing, refer to NSW Government – Social distancing

For the most up-to-date information on Covid-19 click on the following links:

Help for bushfire-affected landholders to rebuild boundary fences adjoining public lands

The NSW Government has committed $209 million to help bushfire-affected landholders with the cost of rebuilding boundary fences adjoining public lands.

Private landholders who share a boundary with public land and were impacted by the Northern and Southern fires of late 2019 and early 2020 are eligible to receive up to $5,000 per kilometre to contribute to the replacement of damaged boundary fences.

Note that for the purposes of this grant, public lands includes:
– National parks
– Forestry Corporation land
– Traveling stock reserves
– Crown reserves, tenured roads and leases
– Roads managed by Roads and Maritime Services or Local Government.

Grants can be issued retrospectively to cover costs already incurred by landholders replacing fire damaged fencing where a boundary is shared with public lands.

For further details, or to find out how to apply for Supporting our neighbours – public land boundary fencing program, go to the Local Land Services website by clicking here.

Local businesses can apply for Covid 19 small business support grants

Local businesses battling the impact of the coronavirus shutdown can pre-register now for a $10,000 NSW Covid-19 Small Business Support Grant.

The grants are to help small businesses stay afloat.

The application form for the grant will not be available on the Service NSW website until 17 April. However, small businesses can pre-register for someone to call them when the program goes live. To do that, go to

To be eligible for a $10,000 Small Business Support Grant, businesses will need to:
• have between 1-19 employees and a turnover of more than $75,000
• a payroll below the NSW Government 2019-20 payroll tax threshold of $900,000
• have an Australian Business Number as at 1 March 2020, be based in NSW and employ staff as at 1 March 2020
• be highly impacted by the Public Health (COVID-19 Restrictions on Gathering and Movement) Order 2020 issued on 30 March 2020
• use the funding for unavoidable business costs such as utilities, overheads, legal costs and financial advice
• provide appropriate documentation upon application.

Eligible industries are those that have been subject to closure or are highly impacted by NSW Government health directions in relation to COVID-19 and include:
• Retail trade
• Accommodation and food service
• Rental, hiring and real estate services
• Administrative and support services
• Arts and recreation services.

Call us first

Kyogle Council is keeping the doors of its administration centre open during this challenging time so we can provide as comprehensive a service as possible to our community.

But you can do most of your business with us over the phone or online, so unless you absolutely have to come into the office why not pick up the phone and call our helpful customer service staff first to see if they can assist you.

You can call Council on 6632 1611 or you can go to this page to see a summary of what business you can do online with Council.


Local government elections postponed

Local government elections which were to be held in September this year have been postponed to address risks posed by the Covid-19 virus.

The NSW Minister for Local Government announced last week that the elections would be deferred for one year.

Popularly elected mayors will continue to hold their office until an ordinary election is held.

In the case of Kyogle Council where the mayor is elected by councillors, mayoral elections will need to be held for mayors elected in September 2018 when their two year-terms expire.

The postponement of the next election will not change the future schedule of council elections, and the subsequent election will still proceed in September 2024.

Red Alert warning lifted for Toonumbar Dam

WaterNSW has lifted the blue-green algae Red Alert for Toonumbar Dam and removed all restrictions on recreational activities.

Sampling by WaterNSW dam staff has shown significantly reduced levels of blue-green algae at both sampling points on the dam.

It is now at Green Alert with regular monitoring still in place.

Recreational users are advised to report any scums or other signs of blue-green algae to WaterNSW dam staff.

Stock and domestic users downstream are advised to continue to check water extraction areas and report evidence of blue-green algae to WaterNSW or local council.

Although recent significant inflows have resulted in a considerable reduction in blue-green algae levels, they have also introduced high levels of nutrients. Under favourable conditions, this could result in rapid growth of blue-green algae.

Blue-green algae occur naturally and can reproduce quickly in favourable conditions where there is still or slow-flowing water, abundant sunlight and sufficient levels of nutrients.

Updates about blue-green algae blooms and red level warning areas can be obtained by visiting – or calling 1800 999 457.

Help for people affected by bushfire

Bushfire affected people and businesses can now access all available assistance through bushfire customer care at Service NSW. The program includes all assistance being offered by local councils, the NSW State Government and the Australian Government.

Service NSW customer care specialists can connect bushfire affected customers with services and support information including:

  • Accommodation advice
  • Relevant charitable services
  • Mental health and wellbeing services
  • Support for business
  • Clean-up services
  • Financial assistance
  • Insurance and legal support
  • Replacing lost IDs and
  • Volunteer RFS and SES payments.

To connect with a customer care specialist call Service NSW between 7am and 7pm on 13 77 88. Information about the customer care service is also available in Service NSW Centres, Bushfire Recovery Centres and Mobile Service Centres. You can also obtain information from the Service NSW website by clicking here.

Aglal bloom alerts for Toonumbar Dam and Clarence River at Tabulam

WaterNSW has issued the following algal bloom alerts today (14 February) for the Clarence River at Tabulam and Toonumbar Dam.

The Clarence River at Tabulam remains at Amber Alert after sampling last week. Some unknown Aphanizomenonaceae, Microcystis and Phormidium are all present. Stock and domestic users are advised to apply caution and avoid extraction of, or stock watering, from areas where scums or other signs of blue-green algae are present. Sampling will occur again next week.

Cyanophyte levels have increased again for Toonumbar Dam which remains at Red Alert. Chrysosporum ovalisporum is still dominating with lower levels of R. Raciborskii also in the system. Warning signs are in place at all dam access points and at Kyogle. The main boat ramp and nearby camping areas remain closed.

The Toonumbar Downstream site remains at Green Alert with reduced levels of Cyanobacteria. Stock and domestic users in the area are still advised to apply caution and continue to inspect water supplies and pump areas in the river.

Local suppliers and subcontractors urged to register for bushfire clean-up work

The NSW Government has appointed Laing O’Rourke to coordinate the clean-up of fire damaged residential and eligible commercial properties. This includes both insured and uninsured properties.

The clean-up of bushfire-impacted properties may include:
• Removal of known hazardous materials, including asbestos
• Removal of materials destroyed by bush fire and hazardous trees
• With consent of building owners, removal of concrete slab foundations.

Laing O’Rourke is looking to engage local suppliers and subcontractors and would like to hear from anyone that may have capability and capacity to provide goods and/or services in affected regions.

Through the duration of these works, Laing O’Rourke will be undertaking a number of information sessions with the local supply chain and communities to continue to provide updates about the program.

If you are interested in submitting an EOI and having a look at the full list of services being contracted – please click here

Federal and NSW Governments will cover the costs of bush fire clean up for residential and commercial residences res

The Federal and NSW Governments have announced that they will be covering the costs of bush fire clean up for residential and commercial residences impacted by bushfires (see joint media release below).

Impacted owners wanting their property cleared, need to call Service NSW on 13 77 88 to register their details and provide consent for access to their land.

Thursday 30 January 2020

The Morrison and Berejiklian Governments today announced they will share the costs on a 50:50 basis for the clean-up of residential and commercial properties destroyed by the recent bushfires in NSW.

This follows the successful approach adopted by the Commonwealth and Victorian Governments following the Black Saturday bushfires.

The cost of the NSW clean-up is expected to run into the hundreds of millions of dollars, though a definitive number cannot be settled until the fires have ceased and sites are assessed.

As part of recovery efforts the NSW Government has also selected Laing O’Rourke Australia as the lead contractor to undertake the clean-up.

Prime Minister Scott Morrison, NSW Premier Gladys Berejiklian, Commonwealth Treasurer Josh Frydenberg, NSW Deputy Premier and Minister responsible for Disaster Recovery John Barilaro, Commonwealth Minister for Natural Disaster and Emergency Management David Littleproud and NSW Treasurer Dominic Perrottet said the funding agreement would give people more certainty as the recovery process continues.

“This is an important step to get the clean-up and rebuilding process moving to help people get back on their feet,” the Prime Minister said.

“We know many people are still battling these blazes but where the fire-front has passed we’re deploying $2 billion through our National Bushfire Recovery Agency to help people rebuild their homes and communities.”

“The destruction caused by these fires is unprecedented and the process of recovery and rebuilding will take time, but I want people to know, we will be with them every step of the way,” the Premier said.

“Government is picking up the bill for the clean-up, at no cost to owners, so if you’re uninsured, this is one less thing to worry about and if you are insured, it means you will be able to use every dollar of your policy to rebuild.”

Treasurer Frydenberg said the speed at which agreement was reached between the Commonwealth and the NSW government was not only a testament to the working relationship between the two levels of government but that of the National Bushfire Recovery Agency.

“An unprecedented joint effort has and is required to assist with the recovery, rebuilding and future resilience of local communities,” Treasurer Frydenberg said.

“The National Bushfire Recovery Agency has played a key role across the board ensuring the Commonwealth’s resources are reaching the communities when and where they are needed.”

The Deputy Premier said the clean-up was a mammoth task but that he was confident the partnership with Laing O’Rourke will see properties cleared and the rebuild begin as soon as possible.

“With 2,399 homes destroyed and more than 10,000 buildings damaged or destroyed all up, we have a long journey ahead of us,” the Deputy Premier said.

“Despite the enormity of the job, Laing O’Rourke has indicated the majority of properties will be substantially cleared by mid-year, with a focus on residential properties.

“The contractor will also be working hand in hand with Public Works Advisory to engage local suppliers and subcontractors, to keep local economies ticking over.

“Our emergency services, volunteers and our farmers have been outstanding in emergency situations these past months, and we need to be as vigilant in recovery as they have been in the face of disaster.”

Minister Littleproud said the Commonwealth would continue to step up to do whatever it takes.

“We will continue to respond to changing conditions while these fires affect communities across the country,” Minister Littleproud said.

“As the rebuilding begins, the Commonwealth will be there to make sure communities are well-resourced.”

Treasurer Perrottet said he expected all savings insurance companies may accrue as a result of the Government funded clean-up to be passed on to policy holders to help assist them in the rebuilding process.

“I know people are anxious to have their properties cleared as soon as possible which is why the NSW Government has hit the ground running with the clean-up effort,” Treasurer Perrottet said.

“Impacted owners wanting their property cleared need to call Service NSW on 13 77 88 to register their details and provide consent for access to their land.

“We are working with the new National Bushfire Recovery Agency to ensure a coordinated response to make clean-up as easy as possible for property owners.”

The NSW Government will provide regular updates to the Commonwealth on the progress of the clean-up.

Bonalbo water restrictions reduced to Level 3

Due to the recent rainfall increasing flows in Peacock Creek, water restrictions in the village of Bonalbo have been reduced to Level 3, effective immediately.

They were at Level 4.

Level 3 restrictions are as follows:

  • Residential properties and swimming pools; micro-sprays and drippers/sub-surface irrigation can be used for a maximum of 15 minutes and hand held hoses can be used for half an hour every second day, between the hours of 4:00pm and 9:00am. Houses with an even street number can water on even numbered calendar days, and houses with odd street number can water on odd numbered calendar days. Other irrigation and unattended hoses are banned.
  • Commercial premises; as above, exemptions for sprinkler use up to two hours a day allowed for essential business uses, eg nurseries, or where business hours dictate water use eg schools, public gardens, sports grounds.
  • Industrial; no restriction for water usage for essential business activities.
  • Rural; no restriction for stock watering.




Tip Shop opening hours extended

The Kyogle Tip Shop will be open every week from 16 January 2020 during the following times:
• Thursday: 9am – 12pm
• Friday: 9am – 12pm
• Saturday: 9am – 12pm
• Sunday: 9am – 12pm.

The Kyogle Resource Innovation Collective (KRIC), operators of the Tip Shop, and Kyogle Council would like to thank the community for their support during the first weeks of operation.

More than 100 people visited the Tip Shop before Christmas, with a significant amount of goods and materials finding a new home instead of ending up in landfill.

If you were lucky enough to receive a new household appliance, tools and gardening equipment, toys, bikes and sporting equipment or home decoration items for Christmas and are wondering what to do with your old things, consider donating them to the Tip Shop.

If you are undertaking some home renovations or a project during the holidays also don’t forget to visit the Tip Shop for second hand building and construction materials or to donate used or leftover materials.

Bushfire Recovery Assistance

Please find below the latest summary of assistance measures available across NSW for bush fire-impacted communities.

Other measures

NSW Land Registry Services is offering landholders affected by the recent bushfires with access to the title searches and plan images of their property free of charge.

Property searches and plans can assist landholders with insurance claims and development applications to council, as well as provide peace of mind regarding land ownership following natural disasters.

Affected landholders can cal the NSW Land Registery Services Contact Centre on 1300 396 076 or (02) 8776 3575 to discuss available assistance. Details of the support available are available by clicking here.

Banking help

If you’re dealing with the impact of the bush fires there are practical ways your bank can help. Australian banks have hardship teams ready to assist homeowners, small business owners and volunteers with financial arrangements, depending on circumstances.

Assistance could include:
• deferred loan payments
• waiving fees and charges
• helping with debt consolidation
• waiving penalties for early withdrawal of a term deposit
• deferring upcoming credit card payments
• increasing emergency credit card limits

Call your bank today or find your bank’s hardship team by clicking here.



Blue-green algal alert for Toonumbar Dam and Clarence River at Tabulam


Numbers of potentially toxic species Chrysosporum ovalisporum have significantly increased at Toonumbar Dam
which remains at Red Alert.

Dam staff have erected signs at all dam access points and in Kyogle. The main boat ramp and nearby camping areas have been closed.

The downstream site remains at Green Alert, however stock and domestic users should exercise caution and not allow stock to drink from, or take any water from, areas where scums or other signs of blue-green algae are present.

The Clarence River at Tabulam remains at Amber Alert with low levels of Aphanizomenonaceae.

Stock and domestic users in the area should avoid extraction of water from areas where any scums or other signs of blue-green algae are present.

** RED ALERT – These alert levels represent ‘bloom’ conditions. Water will appear green or discoloured and clumps or scums could be visible. It can also give off a strong musty or organic odour. Algae may be toxic to humans and animals. Contact with or use of water from red alert areas should be avoided due to the risk of eye and skin irritation. Drinking untreated or boiled water from these supplies can cause stomach upsets. Alternative water supplies should be sought or activated carbon treatment employed to remove toxins. People should not fish when an algal scum is present. Owners should keep dogs away from high alert areas and provide alternative watering points for stock.

**AMBER ALERT – Blue-green algae may be multiplying and the water may have a green tinge and musty or organic taste and odour. The water should be considered as unsuitable for potable use and alternative supplies or prior treatment of raw water for domestic purposes should be considered. The water may also be unsuitable for stock watering. Generally suitable for water sports, however people are advised to exercise caution in these areas, as blue-green algal concentrations can rise to red alert levels quickly under warm, calm weather conditions.

Further Information go to the WaterNSW Algal Website by clicking here or call NSW algae hotline 1800 999 457

Kyogle first Council in NSW to partner with the Sustainable Australia Fund’s Better Building Finance program

Kyogle Council has become the first council outside Victoria to partner with the Sustainable Australia Fund’s Better Building Finance (BBF) program, to offer affordable environmental finance to local businesses in its local government area.

Environmental upgrade finance, also known as building upgrade finance, is a government enabled funding mechanism for upgrading existing building stock to be more environmentally friendly.

Business owners can take out a long term loan for the works, which is then repaid through their council’s rates system. Council’s involvement means businesses can access favourable and affordable finance terms.

The Australian Renewable Energy Agency (ARENA) today announced that it was providing funding for BBF to expand its highly successful program into NSW and SA, with Kyogle the first of a targeted 23 new council partners, to join the existing 34 council partners in Victoria.

This is the second project between BBF and ARENA. Between 2016-2019, ARENA supported BBF to establish the environmental upgrade finance market in Victoria. The initial agreement was for 15 councils, however due to the strong uptake in the first year (13 councils), the agreement was expanded for a further 15 councils.

This project has had remarkable success. In 2018 BBF worked with its council partners to facilitate 26 environmental upgrade projects at an investment of $10.5 million, generating 2.4MW of solar power, which will lead to the abatement of 178k tonnes of emissions over the life of the projects.

Shay Singh, Executive Manage of BBF, welcomed Kyogle to the program:

“We’re really excited to welcome Kyogle as our first NSW council partner. With the success we’ve had in Victoria, we know that this program can have a huge impact in supporting local businesses and helping councils deliver on their economic development and sustainability goals,” she said.

Kyogle Council Mayor Cr Danielle Mulholland is also excited about the new partnership.

“Kyogle Council recently adopted its Sustainable Councils and Communities Action Plan which includes a series of renewable energy targets, as well as a commitment to encourage and support the use of renewable energy by the community,” she said.

“The partnership with the Better Building Finance program will provide an opportunity for Council to support its local businesses and primary producers and offer them an opportunity to invest in energy, waste and water efficiency projects that provide both environmental and economic benefits.

“It’s a win win for us and our community, and we look forward to working with Better Building Finance in this partnership.

“We’re also proud to be the first Council in NSW to work with BBF, demonstrating our commitment to local business and investment, and promoting renewable energy usage throughout the council area.”

Council’s General Manager Graham Kennett the program offered Council the opportunity to help local businesses and industry groups to deliver projects that they may not otherwise have been able to realise.

“The three way partnership between Council, its community and the Sustainable Australia Fund is a great example of how the administrative operations of a local council can be harnessed to help provide sustainable improvements to existing facilities that will also benefit the local economy in the longer term,” he said.

Council to waive service fee for bulk water sales

In a bid to ease the financial burden on drought-affected rural residents facing water shortages, Kyogle Council has decided at it Monday, 9 December meeting to waive its $34 service charge for bulk water sales for the next three months.

Council also will write to all registered professional water carters accessing Kyogle Council’s water supply requesting they pass on the saving in full to their customers.

Kyogle Council Mayor Cr Danielle Mulholland stressed that the service fee did not generate a profit for Council, rather it covered the cost of providing the service to the community.

However, she said Council recognised that waiving the fee temporarily was going to help struggling drought affected residents.

“The communities in our area are under a lot of pressure and accessing clean drinking water should be any government’s highest priority,” Cr Mulholland said.

“Thirty four dollars may not seem like a huge amount, but it will mean a lot to residents on fixed incomes who are facing real financial hardships due to the ongoing drought.”

“And to ensure that they people who need the help receive the benefit of the waiver, we are appealing to all the professional water carters to pass on the full saving to their customers.”

The fee waiver will come into effect immediately, will cover all water sales over 100 litres, and will be reviewed at Council’s March 2020 meeting.

Councillor Maggie May, who put forward the motion to waive the fee, said access to water was an essential human right and that the need to buy water was adding to the financial burden of families already struggling due to the effects of the drought.

She said a saving of $34 would mean a lot to affected families and showed the Council was sympathetic to the difficulties people were facing as a result of the ongoing drought.

Council calls on State Government to raise the Toonumbar Dam wall

Kyogle Council is calling on the NSW Government and WaterNSW to urgently commit to raising the wall of Toonumbar Dam by six metres to improve drought security and encourage further investment in agricultural production.

Councillors at the 9 December Council meeting were told that raising the height of the dam wall would increase the dam’s storage capacity by 8GL to almost 20GL and could be completed for just $50 million.

Kyogle Council Mayor Cr Danielle Mulholland said WaterNSW had advised council the wall could be raised without actually increasing the height of the existing embankment.

Rather, it could be achieved by building a new spillway to the south of the existing dam and installing gates on the current spillway.

“This is about planning for the future for the whole of the Kyogle and Richmond Valley areas and making the best possible use of the existing facility,” Cr Mulholland said.

“There has been a lot of talk about improving water security and drought resilience, and this proposal does both, for what is a relatively small investment.

“We continue to have discussions with WaterNSW about what they are prepared to do with this asset and how they intend to manage the issues associated with it. With the drought, this has become a far more urgent matter and we need to partner with the State Government to deliver outcomes that meet community expectations.”

Kyogle Council Deputy Mayor Cr John Burley, who moved the motion to pursue the proposal to raise the dam wall, said Toonumbar Dam was an undervalued resource that had the potential to benefit the entire region.

“As well as giving improved drought security for water users downstream of the dam, the increased capacity of the dam would provide incentive for existing water users and opportunities for new high value agricultural productions in the local area,” he said.

“There is also potential for the dam to be used as a town water supply source by either Rous Water or Richmond Valley Council.”

Federal Government’s Mobile Service Centre to visit Woodenbong, Baryulgil, Ewingar, and Drake

The Federal Government’s Mobile Service Centre ‘Golden Wattle’ will be visiting Woodenbong, Baryulgil, Ewingar, and Drake from 9 – 12 December.

Mobile Service Centre staff can help people with payments and services for Centrelink, Medicare and Child Support, as well as provide information about Department of Veterans’ Affairs programs and support services.

If you’ve been impacted by bushfires, they may also be able to assist people with Disaster Recovery Payments.

For more information clock here.

Children under the age of 10 must be supervised by an adult at all times at Council pools

Parents and carers are reminded that all children under 10 years of age must be supervised by a parent or a guardian when they are at any of Council’s three public swimming pools.

The reminder comes as an increasing number of parents/carers have been seen dropping their young children at the pool by themselves before the start of a class or activity.

It is Council policy that children under the age of 10 at a Council pool must be supervised by an adult at all times.

Council does not operate a child care centre from its swimming pools.

Council staff have the right to refuse entry to the pool to any unaccompanied child thought to be under 10 years of age, and Council may be required to report incidents involving an unaccompanied child to welfare agencies and/or Police for their follow up and action.

This is a child safety issue and Council does not wish to see any harm come to a youngster while at the pool, so please ensure your child is supervised at all times.

Expressions of interest sought for Climate Change Working Group

Kyogle Council is calling for expressions of interest from community members keen to be part of its Climate Change Working Group.

The working group will provide advice and recommendations around climate change, management of climate risk and implementation on targets relating to climate change and renewable energy in the Kyogle local government area (LGA).

It will be made up of three councillors, relevant council staff and six community members from groups concerned with: science, commerce and industry, Indigenous representation, community and youth.

Community members will be appointed for two years but would be able to nominate for further terms.

Kyogle Council Mayor Cr Danielle Mulholland said the Working Group would have a wide brief which included monitoring the implementation of Council’s Sustainable Councils and Communities Action Plan and associated targets and its Climate Change Adaptation Risk Assessment report.

“Short term targets in the Sustainable Councils and Communities Action Plan include sourcing 25% of Council’s electricity demand through on site solar energy generation by 2025, while the long-term target is to source 100% of Council’s electricity demand from renewables by 2030,” Cr Mulholland said.

“The working group will also help Council incorporate the latest knowledge of climate change impacts into our planning policies and instruments, as well as provide a broader advocacy role with the aim of informing and educating the community.

“There is also scope for the working group to foster opportunities for external funding and joint projects that align with Council’s adopted strategies and targets and monitor State and Federal Government climate change adaptation direction and advise Council on appropriate responses.”

Expressions of interest to join the working group must be submitted in writing to Council’s General Manager by close of business January 24, 2020.

EIOs will be assessed against the following selection criteria:

  • Community delegates should preferably be nominated by a community group, consortium of community groups or a peak body preferably with wide membership or representation and must reside in the Kyogle Local Government Area
  • Commerce and industry delegates should preferably be nominated by a peak body or a consortium of organisations preferably with a wide membership or representation and must reside in the Kyogle Local Government Area.
  • Scientific representatives must have a speciality in disciplines related to climate change and or renewable energy, with preference given to those who reside in the Kyogle Local Government Area.

EIOs should be emailed to or sent to PO Box 11, Kyogle, NSW 2474.

Community members wanting further information about the working group or submitting an expression of interest, should contact Council’s Strategic Initiatives Coordinator Suzie Coulston on 02 6632 1611.

Summerland Way re-opens to traffic through to Queensland border

Great news – the Summerland Way will re-open to traffic through to the Queensland border tomorrow (Tuesday 3 December) at 9am.

At the same time, Queensland’s Department of Traffic and Main Roads will re-open the Mt Lindesay Highway. The highway will be opened with speed reduced to 50km/h in some sections, and on-going lane closures for up to three months.

Kyogle Tip Shop open for business

Kyogle Tip Shop open for business

Kyogle Tip Shop’s grand re-opening will be held on Saturday, 7 December 2019, from 9am – 3pm and the community is invited to come along to see what it has to offer and pick up a bargain or two.

Run by the Kyogle Resource Innovation Collective (KRIC), the Tip Shop has been stocked with items donated by the community during National Recycling Week (11-17 November).

“It was great to see the public get behind the project, with many expressing how pleased they were to hear that the Tip Shop would be up and running again,” KRIC spokesperson Graeme Gibson said.

Goods available for purchase through the Tip Shop include:

  • whitegoods and household appliances
  • building, construction and renovating materials
  • tools and gardening equipment
  • toys and sporting equipment
  • home decoration items
  • second-hand furniture
  • car and bike parts and accessories.

“The public can expect to pick up quality items at very affordable prices,” Mr Gibson said.

“Many items are in very good condition, with some brand new in their original packaging.”

All profits from the sale of items at the Tip Shop will go to support further projects aimed at reducing waste, increasing recycling and improving environmental education within the community.

Kyogle Council Mayor Cr Danielle Mullholland said the Council and the community had worked together to develop the innovative new approach to operating the Tip Shop.

“It is a great result for the community and is consistent with Council’s commitment to support social enterprise and encourage recycling and reuse of materials, preventing them from ending up in landfill,” she said.

Council was encouraged by the community support shown during National Recycling Week, and hopes the community will continue to support the Tip Shop in future.

However, the Tip Shop is not a dumping site for items that have reached the end of their life. Items donated must be in working condition or good order. KRIC volunteers may refuse to accept any goods and materials that they consider are in an unsaleable, unusable or unsafe condition.

Initially, the Tip Shop will be open to the public from 9am – 3pm every Saturday and Sunday. Members of the public may also donate goods and materials to the Tip Shop during opening hours. The Tip Shop is located next to the Container Deposit Scheme shed at the Kyogle Landfill Facility on Runnymede Road, Kyogle.

Blue-green algae Red Alert for Toonumbar Dam

A Red Alert level warning (high alert) for blue-green algae has been issued for Toonumbar Dam.

A Red Alert level warning indicates that people should not undertake recreational activities where they may be coming into direct contact with the water such as swimming, as well as domestic uses including showering and washing. Contact with the water may also pose a threat to livestock and pets.

Warning sign has been erected and entry gate to dam closed.This will remain in place while high levels of blue-green algae are present.

The dominant species of blue-green algae identified is potentially toxic and may cause gastroenteritis in humans if consumed and skin and eye irritations after contact. Severe asphyxia and muscle paralysis may occur in response to contact with bloom scums. Boiling the water does not remove algal toxins.

People are advised not to enter the water, not to drink untreated water or bathe in water drawn from the dam while this Red Alert level warning is in place. Town water supplies remain unaffected and safe to drink.

Livestock owners are reminded to continue to check stock water supplies for blue-green algae and to remove stock from foreshores where surface scum is visible or blue-green algae are suspected.

Blue-green algae usually appear as green paint-like scums on the water, near the edges, or as greenish clumps throughout the water. It makes the water appear dirty, green or discoloured and generally has a strong musty or earthy odour.

Recreational fishing is not recommended due to potential contact with water however if it occurs any fish caught should be cleaned and washed thoroughly in uncontaminated water and any internal organs disposed of before consumption.

Blue-green algae occur naturally and can reproduce quickly in favourable conditions where there is still or slow-flowing water, abundant sunlight and sufficient levels of nutrients.

It is not possible to predict how long the algae will remain at high levels. Regular monitoring will continue and the alert will be lifted as soon as the high levels of algae dissipate.

People who believe they may have been affected by blue-green algae are advised to seek medical advice.

Updates about blue-green algae blooms and red level warning areas can be obtained by calling 1800 999 457 or visiting –