Australian Government Mobile Service Centres travel to rural and regional communities to provide community members with information and access to government services. They provide personalised face-to-face servicing to individuals and families who may not have easy access to a Services Australia office.
Staff from Services Australia travel with the Mobile Service Centres and can help the community with:
- new claims for most Centrelink payments
- updating your information in our records
- confirming documents and supporting information, such as certifying copies of birth certificates
- access to Self Service Terminals
- using online accounts and Express Plus mobile apps
- registering for a Department of Veterans’ Affairs (DVA) online account
- lodging DVA forms and supporting documents
- connecting with DVA and support services such as Open Arms.
- NDIS information
They can also provide information about:
- how financial matters may impact your payments
- payment and service options to suit your needs
- rural payment entitlements for eligible farmers
- Medicare transactions
- Medicare registrations
- social work support and referrals.
The Mobile Service Centre will be located at the Visitor Information Centre car park on Anzac Drive in Kyogle from 9am until 4pm Tuesday, 11 July 2023.
