Australian Government Mobile Service Centres travel to rural and regional communities to provide community members with information and access to government services. They provide personalised face-to-face servicing to individuals and families who may not have easy access to a Services Australia office.
Staff from Services Australia travel with the Mobile Service Centres and can help the community with:
- new claims for most Centrelink payments
- updating your information in our records
- confirming documents and supporting information, such as certifying copies of birth certificates
- access to Self Service Terminals
- using online accounts and Express Plus mobile apps
- registering for a Department of Veterans’ Affairs (DVA) online account
- lodging DVA forms and supporting documents
- connecting with DVA and support services such as Open Arms.
- NDIS information
They can also provide information about:
- how financial matters may impact your payments
- payment and service options to suit your needs
- rural payment entitlements for eligible farmers
- Medicare transactions
- Medicare registrations
- social work support and referrals.
The Mobile Service Centre will be located at Woodenbong Hall, 21-23 Unumgar Street Woodenbong from 9.30am until 4pm Wednesday, 12 July 2023.
