This page has been established to provide the Kyogle Council community with relevant information about the Covid-19 (novel coronavirus) pandemic as it becomes available and to update residents and ratepayers on Council’s services.
The safety of our communities and employees is Kyogle Council’s number one priority and to that end we are taking advice from the NSW and Federal Governments in relation to Covid-19.
Council aims to maintain service levels to our communities, however that may change at short notice.
Council’s administration centre remains open, however social distancing guidelines apply (see below) and customers are asked to use the hand sanitizer, which is available at the front counter, on arrival.
Community members are reminded that most business with Council can now be conducted on-line or over the phone (6632 1611).
- You can pay your rates, water rates and debtor accounts as well as lodge a customer request on line.
- You can download all of Council’s forms and applications, including development applications, lodge them by email (firstname.lastname@example.org) and pay any associated fees over the phone with a credit card (please note an 0.6 per cent surcharge applies to credit cards).
- Report a lost animal, lodge a submission, and provide feedback on line.
- All of the documents that Council places on public exhibition are available to view on Council’s website.
- Read Council’s meeting agendas and minutes on Council’s website and listen to the podcast of Council meetings
People who do not have access to a computer, can always phone Council (6632 1611) and talk to our customer service staff about what they can do to help you.
Council services are operating as normal. However, this may change at short notice and there have been some disruptions to a number of non-essential services.
What’s operating and what’s not
- Kyogle library, including the mobile library, is open and operating in line with NSW Health guidelines and restrictions.
- Kyogle Visitor Information Centre is open and operating in line with NSW Health guidelines and restrictions.
- Kyogle Museum is open and operating in line with NSW Health guidelines and restrictions.
- Roxy Gallery is open and operating in line with NSW Health guidelines and restrictions.
- The Kyogle Memorial Institute (KMI) Hall is available for bookings.
- Council’s three public swimming pools are open but will close on 19 April 2021 for the off-season.
- Kyogle Community Centre (formerly known as the Kyogle Seniors Centre) is available for bookings.
- Kyogle Youth Centre also known as the Laneway Community Space is open and operating in line with NSW Health guidelines and restrictions.
- Return and earn collection point at the Kyogle landfill is open.
- All Council caravan parks and camping grounds are open.
- Kyogle Tip Shop will is open and operating in line with NSW Health guidelines and restrictions.
- All Council playgrounds, including the Kyogle skatepark, are open.
- All waste facilities are open.
- Construction and maintenance crews are on the job.
All public toilets are open.
What you need to know about Covid-19
NSW Health says the best way to protect yourself and your family is the same as you would against any respiratory infection. Practice good hygiene by:
- making sure to clean your hands thoroughly for at least 20 seconds with soap and water, or an alcohol-based hand rub
- cover your nose and mouth when coughing and sneezing with tissue or a flexed elbow
- avoid close contact with anyone with cold or flu-like symptoms.
You should also make sure you stay home if you are sick and practice social distancing.
Social distancing means we reduce the number of close physical and social contacts we have with one another.
While practising social distancing, people can travel to work (including public transport). For non-essential activities outside the workplace or attendance at schools, universities and childcare – social distancing includes:
- avoiding crowds and mass gatherings where it is difficult to keep the appropriate distance away from others
- avoiding small gatherings in enclosed spaces, for example family celebrations
- attempting to keep a distance of 1.5 metres between themselves and other people where possible, for example when they are out and about in public place.
- avoiding shaking hands, hugging, or kissing other people.
- avoiding visiting vulnerable people, such as those in aged care facilities or hospitals, infants, or people with compromised immune systems due to illness or medical treatment.
For more information about social distancing, refer to NSW Government – Social distancing
For the most up-to-date information on Covid-19 click on the following links: