UPDATED 7 October 2021
UPDATED 25 August 2021
Business with Council that you can do on-line
- You can pay your rates, water rates and debtor accounts as well as lodge a customer request on line.
- You can download all of Council’s forms and applications, lodge them by email (email@example.com) and pay any associated fees over the phone with a credit card (please note an 0.6 per cent surcharge applies to credit cards).
- Lodge a development application via the State Government’s Planning Portal (under State Government legislation it is now mandatory that all development applications are submitted to council and processed electronically, via the Planning Portal).
- Report a lost animal, lodge a submission, and provide feedback on line.
- All of the documents that Council places on public exhibition are available to view on Council’s website.
- Read Council’s meeting agendas and minutes on Council’s website and listen to the podcast of Council meetings
People who do not have access to a computer, can always phone Council (02 6632 1611) and talk to our customer service staff about what they can do to help you.
If you have no option but to come into Council’s administration centre, please remember you MUST wear a mask, you MUST sign in (either using the QR code or sign-in sheet), and you MUST abide by social distancing rules. Customers are asked to use the hand sanitizer, which is available at the front counter, on arrival.
Most Council services are operating, however, this may change at short notice and there have been some disruptions to a number of non-essential services.
What’s operating and what’s not
- Kyogle library is closed.
- Kyogle Visitor Information Centre is closed.
- Roxy Gallery is closed.
- The Kyogle Memorial Institute (KMI) Hall is closed.
- The Kyogle Museum is closed.
- Kyogle Youth Centre is closed – young people can make contact with the youth workers via the Youth Centre Facebook page or by phone.
- Council’s three public swimming pools are closed.
- Kyogle Community Centre (formerly known as the Kyogle Seniors Centre) is closed (except for essential services)
- Return and earn collection point at the Kyogle landfill is open.
- All Council caravan parks and camping grounds are closed except to existing permanent residents, existing short term tenants who were there before 5 August and have not extended their bookings, local workers, and overnight travellers.
- Kyogle Tip Shop is closed.
- All Council playgrounds, including the Kyogle skatepark, are open.
- All waste facilities are open.
- Construction and maintenance crews are on the job.
All public toilets are open.
Stay at home orders
For further information about the current stay at home order for rural and regional NSW, go to the NSW Government website.
What you need to know about Covid-19
NSW Health says it’s up to all of us to keep healthy and well. There are steps you can take to protect your wellbeing, stay safe and stop the spread of COVID-19.
How to protect yourself and others
- Always check in and out, wherever you can.
- Get a COVID-19 vaccination when it is available to you.
- Wear a face mask when required.
- Get tested if you have the mildest of symptoms or even if you have been vaccinated.
- Self-isolate until you get a negative test result.
- Stay home if you’re unwell.
- Practise good hygiene. Wash your hands often and well.
- Gather outdoors or in large well-ventilated indoor spaces.
- Physically distance where you can.
For the most up-to-date information on Covid-19 click on the following links:
- Australian Government Department of Health
- NSW Government
- NSW Health
- NSW Department of Health Covid-19 frequently asked questions
Queensland Border Restrictions
For the most up-to-date information on the Queensland Government’s Border Restrictions with NSW, go to the Queensland Health website and if you require information about curent COVID-19 restrictions in Queensland, go to the Queensland Government website.